Shipping & returns
Delivery
All orders ship within 48 hours of purchase (weekends and holidays not included). You'll receive an email when your order is dispatched, with your order details and tracking information.
| USA | 3–5 days |
| Canada | 7–15 days |
| Rest of the world | Up to 21 days |
Damages and issues
Please inspect your order when it arrives and contact us right away if an item is defective, damaged, or not what you ordered, so we can look into it and make it right.
Exchanges
The fastest way to get what you want is to return the item you have and, once the return is accepted, place a separate order for the new item.
Refunds
All sales are final. We don't offer refunds or exchanges, except when there is a flaw in workmanship. Items must be in the same condition you received them: unworn, unused, with tags, and in their original packaging.
For any questions, reach us at info@oneimpulse.co.